RESERVATIONSADD‑ON

From first question to last table

Eagle AI takes reservations by phone, WhatsApp, Instagram, email and your website, and puts them straight into your planning. Built for restaurants.

Reservations via: PhoneWhatsAppInstagramMessengerEmailWebsite
HOW IT WORKS

From reservation to full house

01 · BOOK

Eagle AI books 24/7

Guests book through the widget on your website, whenever it suits them. Eagle AI checks availability, books the table and sends a confirmation straight away. Questions about the menu, dietary needs, parking or dogs? Eagle AI answers right away. Eagle AI Voice picks up the phone, even in the middle of service.

Eagle AI books 24/7Eagle AI VoiceADD‑ONReservation widgetInstant confirmationEagle AI answers questions
WHATSAPP
Good afternoon! Do you have a table for 4 on Saturday at 19:00?
Good afternoon Daan! Yes, we have a table for 4 free on Saturday at 19:00. I've reserved it in your name. Enjoy your evening!
✓ Reserved · Sat 19:00 · 4 guests
02 · PLAN

Your evening at a glance

The floor plan shows the live status of every table. The timeline shows your evening per table and per quarter hour. A reservation by phone or at the bar takes a few clicks to add.

Floor planTimelineNew reservation
FLOOR PLAN · SATURDAY 19:00
T1Seated
T2Eating
T3Free
T4Reserved
T5Seated
T6Due soon
T4
De Boer · 19:00
03 · FILL

Fewer no‑shows, full tables

Guests get a reminder the day before. Freed-up tables are offered straight to the waitlist.

No-show remindersWaitlist
FRIDAY · REMINDER
See you tomorrow at 19:00! Can't make it? Cancel here.
Table 4 cancelledFreed up
Waitlist: Eagle AI offers the table to the Jansen family. ✓ Accepted
04 · GUESTS

Know your guests

Visits, preferences, allergies and notes per guest, so your team knows who's at the table.

Guest profiles
DB
Daan de Boer
Guest since 2023
7
visits
€ 68
per visit
T7
favourite
Gluten-freeTerrace preferredBirthday 14 May
05 · SELL

More revenue per guest

Message guests on their birthday or when they haven't been for a while. Sell packages, tasting menus, events and gift cards.

Guest marketingPackagesGift cards
Tasting menu · 6 courses
Incl. wine pairing
€ 89 pp
Gift card
Code VONK-4821
€ 50 · Sold
Guest marketing: 23 guests have a birthday this month. Birthday message scheduled.
06 · INSIGHT

Know when it gets busy

See your no-shows and peak times, so you plan better.

Insights
NO-SHOWS
2,1%
−64%
OCCUPANCY
86%
Saturday
VIA EAGLE AI
61%
of all reservations
BUSIEST DAYS
Thursday
62%
Friday
88%
Saturday
96%
Sunday
54%
Eagle AI

A host who always picks up

Eagle AI handles reservations and questions, so your team can focus on the guests.

Picks up the phoneADD‑ON
Eagle AI Voice books straight away.
Answers in any language
Tourists too.
Knows your menu
Questions about the menu and allergens.
ALL FEATURES

Everything Reservations can do

01BOOK
Every reservation on autopilot
✓
Eagle AI books 24/7
Via website, WhatsApp, Instagram and email.
✓
Eagle AI VoiceADD‑ON
Picks up the phone.
✓
Reservation widget
On your own website, day and night.
✓
Eagle AI answers questions
Menu, dietary needs, parking, dogs and more.
✓
Confirmation
Straight to the guest.
02PLAN
Overview during service
✓
Floor plan
Live status per table.
✓
Timeline
Per table and per quarter hour.
✓
New reservation
Book a table yourself in a few clicks.
✓
Waitlist
Offer freed-up tables right away.
✓
No-show reminders
The day before.
03GUESTS
Personal, every time
✓
Guest profiles
Visits, preferences, allergies and notes.
✓
Guest marketing
Birthdays and win-back.
04REVENUE
More from every evening
✓
Packages
Tasting menus and events.
✓
Gift cards
Sell and redeem.
✓
Insights
No-shows and peak times.
Pricing

A plan for your next service.

Choose the restaurant capabilities you need. All three plans work on a Free CustomerEagle workspace.

Currency
Billing period

Essentials

€39/ month · per location

or €390 per year

A confident start for online reservations.

  • Website widget & direct booking page
  • Native reservations & floor plans
  • Guest self-service links
  • Shared guest contacts

Growth

€129/ month · per location

or €1,290 per year

Build the relationship beyond one visit.

  • Everything in Service
  • Experiences & published menus
  • Consent-aware guest journeys
  • Reporting, scoped APIs & multi-location work
  • First 30 days free. Activate it in the Add-on Store.
  • Named restaurant host accounts included
  • Excluding VAT or applicable taxes. No CustomerEagle per-cover fee.
  • Eagle AI Voice, phone numbers and usage are billed separately. Guest payments require merchant activation and are excluded from the first beta.
SALES
From first message to won deal
Leads from every channel land in your pipeline automatically.
Discover Sales →
SUPPORT
Every channel in one inbox
Eagle AI answers questions 24/7.
Discover Support →
MARKETING · ADD‑ON
Campaigns that run themselves
Eagle AI writes and sends your campaigns.
Discover Marketing →
Questions

A few things before your first service.

The native product covers reservations, floors, walk-ins, waitlists, guest self-service and configured AI phone tools. We review your current workflows, imports and required integrations before cutover. POS and Reserve with Google are not live native integrations today.

The first beta focuses on unpaid reservations, the restaurant widget and booking page, floors, hosting and guest communication. Guest deposits, prepaid experiences and gift sales require later merchant payment activation.

Restaurant Service and Growth include native restaurant phone tools. Eagle AI Voice requires its own active add-on and a supported provider/number. Number and usage charges are separate from your restaurant location subscription.

Yes. The embeddable widget uses your branding and restaurant wording, with direct booking controls, published experience menus and visit information. A separate public booking page is also available for each published location.

Native CSV imports have preview, conflict review and replay protection. We rehearse the move with your operator. Payment tokens, deposits and marketing permission are not inferred or automatically imported; outstanding liabilities need reconciliation.

CustomerEagle charges a restaurant subscription per active location, with no per-cover booking fee. Optional Voice and other platform products have their own charges. Stripe processing fees apply when guest payments are activated.

LET’S LOOK AT YOUR RESTAURANT

See how it fits your service.

Leave your details for a restaurant walkthrough and a conversation about the beta. We’ll review your setup before any switch.

A walkthrough. A setup review. A clear pilot plan.

We’ll use these details to respond to your restaurant enquiry. Privacy policy

See Reservations in action with your own restaurant

In 15 minutes we'll show you how Eagle AI handles your reservations, with your own menu. You switch it on in the Add-on Store.