Your people, organised.
Their privacy, protected.
Employees, recruitment, leave, timesheets, absence, signed contracts, expenses and onboarding in the same workspace as Support and Sales, with its own inbox and its own roles.
Own HR inboxAccess by HR roleSelf-service for employees
Friday 24 October · 42 employees · 3 away today
Mon 10 – Thu 13 November
32 hours · 112 hours available
Ilse's absence file is visible to the absence case manager. Her manager only sees “Away”.
Everything from first day to last day
What's inside
The HR work you do
every week. In one place.
No spreadsheet for leave, no shared folder for contracts, no email thread about who starts on Monday.
Paperwork & approvals
Signed, hired, approved.
Without the paper trail.
Contracts that employees sign themselves, a hiring pipeline per vacancy, and weekly hours and expenses that land with the right person.
Built for sensitive data
Close to your team.
Far from your customer inbox.
HR sits in the same workspace as Support and Sales, but nothing about your employees ends up next to a customer conversation.
Its own HR inbox
HR mail is stored apart from customer conversations. Support agents can't open it, and it never shows up in a customer thread.
Access by HR role, not by admin
Being a workspace admin doesn't open HR files. HR roles are handed out separately, and an owner who gives themselves access has to write down why.
Who, not why
Managers see who is away in their own department, and the type of leave they decide on. A sick report shows as Away: the reason and medical details stay with the absence case manager.
How it works
Up and running in an afternoon.
Turn on HR
Switch HR on for your workspace. Turning it on gives nobody access to files yet, you included.
Add your people
Add employees, departments and managers, with contracts and hours per person.
Hand out HR roles
Decide who handles leave, who manages absence and who may only read. Employees get self-service.
One workspace for your customers and your team. Kept apart where it matters.
Everything in HR
From the vacancy
to the last working day.
Every part of CustomerEagle HR, grouped by the work it takes off your plate. Plans and prices are further down.
People & organisation
Personal details, position, contract and hours per person.
Office teams and locations, each with their own manager.
Files per employee, with visibility set per document.
The handbook and policies in one place for everyone.
Employees see their own details, leave, hours, expenses and documents in the browser on any phone.
Hiring & starting
Candidates per stage for every vacancy, from applied to hired.
One page per candidate with their application and your notes.
A list of candidates whose retention period ends, so their data doesn't stay too long.
The same steps for every new start, per team.
Return keys and equipment, and close the file on the last day.
Contracts
Contracts made from your own templates, filled in from the employee file.
A simple electronic signature on the exact version the employee was shown.
Temporary contracts flagged before you have to decide.
Time & absence
Requests with the remaining balance in view, on a shared team calendar.
Employees submit their week. The manager or HR approves it or sends it back.
A timeline per absence for the case manager. Managers only see who is away.
Expenses & development
Receipts from the employee's own documents, approved or rejected, then marked as paid.
Reviews and goals written and agreed by the manager and the employee.
Employees request a course or training, and the request is followed up to a decision.
Privacy & control
HR admin, officer, case manager, manager, auditor and employee, handed out separately from workspace admin.
HR mail stored apart from customer conversations.
A log of HR actions, including who looked at sensitive data.
Your own leave, hours and expenses always go to a colleague.
Headcount, FTE and absence rate, hidden for groups under 5 people.
Pricing
Pay for the people
you actually employ.
Per active employee per month, excl. VAT, with a monthly minimum. Both plans work on a Free CustomerEagle workspace and start with a free trial, no credit card.
Minimum €49 / month
For teams that want their people records, leave and absence in order.
- Employee files, departments and self-service
- Leave requests and balances
- Sickness absence files
- Own HR inbox, apart from customer conversations
- On- and offboarding checklists
- Document library
- Contracts with employee e-signature
- Reports and erasure of employee data
30-day free trial · no credit card
Minimum €79 / month
For teams that also recruit, track hours, handle expenses and run reviews.
- Everything in HR Core
- Recruitment: vacancies and candidates
- Timesheets and roster
- Expense approval and payout
- Reviews, goals and training requests
- Salary scales
30-day free trial · no credit card
Everyone in your HR who is not marked as a leaver, including people you are still onboarding. When someone leaves, mark them as a leaver and they stop counting. Your invoice follows that number, and changes during the month are prorated.
8 employees on HR Core: 8 × €4 = €32, so the €49 minimum applies (per month)
20 employees on HR Core: 20 × €4 = €80 per month
The minimum covers up to 12 employees. Above that, you pay per employee.
Without a card, HR locks when the trial ends and your data is kept. Add a card at any time to keep HR running.
FAQ
Questions about HR.
Want to see it with your own team structure? Book an HR demo.
No. HR has its own inbox and its own roles. Employee files, leave and absence are only visible to people with the right HR role, and never appear next to customer conversations.
No. HR access comes from HR roles, not from being a workspace admin. If an owner gives themselves an HR role, they have to write down why.
Managers see who in their own department is away and when, and the type of leave they decide on. A sick report shows as Away: the reason and medical details stay with the absence case manager.
No. Requests about yourself, such as leave, expenses or hours, always go to a colleague with the same role.
Payroll isn't part of CustomerEagle HR today. HR covers employees, recruitment, leave, timesheets, absence, contracts with e-signature, expenses, onboarding and documents.
HR Core is €4 per active employee per month and HR Plus is €6.50, with a monthly minimum of €49 and €79. Paying annually takes 20% off. Prices exclude VAT.
Everyone in your HR who is not marked as a leaver, including people you are still onboarding. Your invoice follows that number, and changes during the month are prorated.
HR Core covers employee files, leave, sickness absence, the HR inbox, onboarding, documents and contracts. HR Plus adds recruitment, timesheets and roster, expenses, reviews and training requests, and salary scales.
No. Both plans start with a 30-day free trial that needs no credit card. Add a card at any time to keep HR after the trial. Without one, HR locks when the trial ends and your data is kept.
Your team deserves
the same care.
Your people, organised. Their privacy, protected.
HR from €4 per active employee per month · minimum €49 · 30-day free trial, no credit card.