AI support agent for Shopify stores
Use the storefront widget today, including on Free. Permission-based catalog, inventory and order access is available to Standard plans and higher.
Free plan · No credit card · 25 free AI resolutions (one-time) · no time limit
Explore the interactive demoOne Shopify path, with clear boundaries.
Widget on every plan; optional store-data access is live for Standard plans and higher.
Live on your storefront today, on any plan
Add CustomerEagle to a Shopify storefront on Free or paid plans without granting access to private store data.
Installed from the Shopify App Store, not a workaround
The public app is live, built with Shopify OAuth and official APIs, and available to Standard plans and higher.
Answer 'where is my order' from your real Shopify data
On Standard plans and higher, eligible merchants can choose whether to authorize catalog, inventory and order access.
The AI never issues a refund on its own
Return requests are prepared for an authorized agent to review and approve; refund automation isn't part of this workflow.
A shopper only ever sees their own order
Permission-based personalization means replies use only merchant-authorized data that the requesting customer is entitled to access.
Your international shoppers get answered in their language
The multilingual widget answers from approved knowledge sources in the shopper's language; Shopify Markets sync is planned, not promised today.
Start with the widget.
Add the store-data connection whenever you are ready.
Add the storefront widget
Available on every CustomerEagle plan. Widget-only installation does not expose catalog, customer or order data.
Connect your store data
A CustomerEagle administrator on Standard or higher will select the store and approve the requested Shopify permissions.
Keep changes under review
Store context can support answers, while refunds and other sensitive changes remain behind agent approval.
Designed for Shopify's official APIs
The public app is built around OAuth, Shopify's GraphQL Admin APIs, webhooks and least-privilege scopes. Store data access requires merchant authorization and an eligible plan.
- Optional catalog and inventory scopes
- Webhook-driven fulfillment updates
- Tenant-isolated installation records
Returns and refunds remain human controlled
The workflow verifies customer access, evaluates the merchant's policy and prepares a return request for an authorized agent to approve. Refunds and shipping labels remain manual, outside this automation.
- Policy checks before preparation
- Explicit approval for store changes
- Auditable, idempotent action handling
Public-app safeguards
Our Shopify design keeps widget-only installation separate from private store-data access, and keeps sensitive store actions behind human approval.
Add the standard CustomerEagle widget script to your storefront today, including on Free. The public Shopify app and app embed are live; store-data access requires Standard or higher.
The widget-only Shopify setup uses no private order data. With the public app connected, eligible Standard-and-higher merchants authorize only the read fields each shipped feature needs — catalog, inventory or orders.
Yes. You can run the widget for AI-first support while keeping your current help desk, and import your existing articles and macros when you are ready to switch.
Automate your Shopify store
Use the storefront widget on any plan; add the Standard+ store-data connection when you want order, catalog and inventory answers.
Free plan · No credit card · 25 free AI resolutions (one-time) · no time limit