Are you the right fit?
Explain your services, coverage and published process from your knowledge base. Collect the details your team needs to continue.
See the workflowIndustries Professional servicesSupport that knows your business
Give every enquiry a thoughtful first response.
Answer common service questions, capture the customer’s context and keep the follow-up with the right person. Make the handover as considered as your service.
Explore the product. Choose the plan that fits your team.Service businesses where the quality of the first response and handover matters.
CustomerEagleInbox · Professional services
AI + your teamCustomer question
Do you work with small teams? We need help next month.
Services overview · engagement guide
Our service guide covers small-team projects. I’ll pass your timing and requirements to the team to discuss the right fit.
Customer contextNew enquiry · service interest
Follow-up task → service team
Answers from your knowledgeConnected customer contextHuman approvalsVoice when enabled
The questions behind the work
Built for the moments your team knows well.
Agencies & consultancies · Home services · Business services · Creative studios
Could someone call me?
Keep call and conversation context in your workspace when Voice is enabled. Let your team continue with the information already shared.
See the workflowWhat happens next?
Assign follow-up work and keep the customer record close. Use human review for commitments and exceptions that need your judgement.
See the workflow
More context for the people who care.From question to next stepAI does the groundwork.
AI does the groundwork.
Your team keeps control.
- 1
Ground the answer
Services overview · engagement guide
- 2
Bring the context
New enquiry · service interest
- 3
Make the handover
Follow-up task → service team
Tailored quotes, appointments and commitments stay with your team unless you configure a supported connected action.
More than a quick reply.
A useful next step.
Start with knowledge
Use the information you review and maintain to guide AI answers.
Keep decisions accountable
Route configured sensitive actions for approval and give your team the context.
Go beyond another message
Bring in voice or consent-based co-browsing when enabled and appropriate.
A clear start
Make it work for your team.
Add your services and FAQs, choose enquiry owners and configure voice if your team uses calls.
Will AI make quotes or commitments for us?
You decide what information is available and which connected actions require approval. Use human review for tailored quotes and commitments.
Will this replace our team?
CustomerEagle combines AI assistance and human support. Your team handles exceptions, specialist questions and decisions that need judgement.
Are voice and integrations included in every plan?
Availability depends on your plan, enabled add-ons and connected providers. AI Voice is a paid add-on. Review pricing and integrations for the setup you need.
Review pricingBring your questions.
We’ll show you the possibilities.
Explore CustomerEagle with a workflow that fits professional services.