E-mailChannels
Connect your support mailbox and handle customer emails alongside your other conversations.
Explore integration →Integrations
Your tools.
One connected workspace.
Bring customer conversations, store data, CRM context and everyday workflows together. Explore the integrations that connect your business to CustomerEagle.
Most used
Start with the channels
and shop you already have.
Messaging channels land in one shared inbox. App integrations give Eagle AI the context to answer, and propose actions that wait for your approval.
WhatsAppMessaging channelWhatsApp messages flow into the same AI-first inbox as your web chat and email — answered from your knowledge base, escalated to your team when it matters.
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MessengerMessaging channelTurn your Facebook Page's DMs into resolved conversations. The AI answers from your knowledge base; your team gets only what genuinely needs a human.
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InstagramMessaging channelYour Instagram DMs are support tickets in disguise. Let the AI resolve the routine ones instantly and route the rest to your team.
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ShopifyApp integrationLet Eagle AI look up orders and process refunds in Shopify — refund or cancellation requests go through your approval queue first.
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WooCommerceApp integrationAnswer where-is-my-order questions automatically from live WooCommerce order data, and keep refunds safely behind human approval.
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ZapierApp integrationPush new conversations, messages, contacts and help-centre articles to the rest of your stack — and let a Zap write back into CustomerEagle.
Explore integration →All integrations
Find your next connection.
Browse by category or search for the tools your team already uses.
95 integrations
Eagle AI VoiceChannels
Answer support calls with an AI phone agent.
Explore integration → InstagramChannels
Your Instagram DMs are support tickets in disguise. Let the AI resolve the routine ones instantly and route the rest to your team — in the same inbox as everything else.
Explore integration → Live ChatChannels
AI widget for your website
Explore integration → MessengerChannels
Turn your Facebook Page's DMs into resolved conversations. The AI answers from your knowledge base; your team gets only what genuinely needs a human.
Explore integration → WhatsAppChannels
Meet customers where they already are. WhatsApp messages flow into the same AI-first inbox as your web chat and email — answered from your knowledge base, escalated to your team when it matters.
Explore integration → 17TRACK TrackingShipping & returns
Universal shipment tracking across 2000+ carriers
Explore integration → ActiveCampaignMarketing & reviews
Per-list consent, unsubscribe and tagging from inside the conversation.
Explore integration → Acuity SchedulingBookings & hospitality
Availability, booking lookups, cancel and reschedule via Acuity
Explore integration → AdyenPayments & accounting
Bounded refunds and payment cancellation via Adyen
Explore integration → AfterShip TrackingShipping & returns
Universal shipment tracking across 1200+ carriers
Explore integration → AirtableData & custom tools
Let Eagle AI read and update your own Airtable tables.
Explore integration →App integrations are enabled separately. Provider subscriptions, API access and plan requirements may apply. Write actions follow your approval rules. The directory lists public integrations; it does not mean every connection is included in your subscription.
How it works
From a question
to the next step.
1Connect your tools
Connect channels and enable the app integrations your team needs.
2Give the conversation context
Use connected information to answer questions and keep customer context close.
3Approve the next action
Let AI propose supported actions. Your approval rules control changes in connected apps.
Lotte Bakker · WhatsAppdemo workspace
Lotte · 13:45My jacket arrived damaged. Can I get a refund for order #10517?
Looked up order #10517 in Shopify · email matches
· 13:45Sorry about that, Lotte! I've found your order and asked a colleague to approve the refund. You'll hear from us shortly.Refund · order #10517
Prepared by Eagle AI · waiting for a personApproveDecline
Prepared by Eagle AI · waiting for a personApproveDecline
Build your own
A stack that is uniquely yours?
Use Zapier, webhooks and the API to build workflows around your own systems. Discuss your setup with our team.
Connect your tools.
Keep your team in charge.
Start free and connect your first channel today. Eagle AI answers with context, your team approves what changes.
30 days · no credit card · 50 Eagle AI resolutions in total · Support + Sales trial. Marketing, HR, Voice and Reservations are paid add-ons.