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AI customer support, honestly.

2026-07-17 · 7 min

How to automate Shopify customer support with AI (practical guide)

A practical, no-fluff guide to automating a Shopify store's support: what AI can safely resolve on its own, what must stay human, and how to set it up in an afternoon.

2026-07-17 · 5 min

What is an AI resolution? The pricing model, explained honestly

Per-resolution AI pricing is becoming the industry standard — but the definition of a 'resolution' decides whether it's fair. Here's how to evaluate it, whatever tool you choose.