Support your developers, not just your users.
Resolve highly technical queries automatically, answer complex API questions instantly, and free your engineers to build.
Free plan · No credit card · 25 free AI resolutions (one-time) · no time limit
Explore the interactive demoTechnical support, finally automated.
It understands software environments, code syntax and cloud infra.
Answers your API questions, with the code
Ingests your developer docs and answers technical questions with working code snippets.
Tier-1 tickets close themselves
Resets, billing, config and basic troubleshooting resolve with no human touch.
Your security questionnaire, already answered
Encryption and workspace-level data separation keep user data, API keys and docs strictly secure.
Reads the code and errors people paste
Paste a snippet, a stack trace or an error message and it answers from your docs, formatted as proper code blocks.
Uploads go straight to your team
A file on its own isn't guessed at: the AI confirms it arrived and hands the thread to a human agent with the context attached.
Engineers pick it up already briefed
Smart escalation hands off with full context, summaries and relevant logs.
Deployment pipeline.
Live in a single sprint.
Ingest knowledge & docs
Connect your Help Center, crawl your docs, or import from Zendesk, Intercom or Freshdesk. Millions of tokens, minutes.
Define routing
Set exactly when to hand off to a human dev by priority, tier or sentiment.
Deploy the widget
Embed our lightweight React widget in your dashboard or dev portal.
Your docs, answering questions in plain English
Instead of searching endless API docs, users ask 'how do I authenticate in Python?' and get a working, contextual snippet grounded in your docs.
- Cited to your own docs
- Copy-pasteable code
- Understands rate limits & webhooks
Free your engineers to build
Password resets and config questions shouldn't land on a senior engineer's screen. Automate the repetitive so the team ships product.
- Resolves common config errors
- Parses stack traces
- Hands off with full context & logs
What we built it to do
Tier-1 resets, billing and config questions shouldn't reach a senior engineer. The AI handles the repetitive load from your docs and hands off with the stack trace and a summary attached.
Yes. Point it at your docs site or sitemap and it crawls, indexes and keeps the content fresh automatically; you can also import articles from Zendesk, Intercom or Freshdesk.
SAML SSO with domain verification and SCIM user provisioning are available on Premium and higher; all plans include two-factor authentication and audit logs. Primary hosting is in the EU; some AI subprocessors process data outside the EEA under Standard Contractual Clauses — see our DPA.
Analytics show the resolution rate, what's resolved per topic, CSAT after AI conversations, and every AI answer's sources — and a resolution only counts when no human had to step in.
Ready to automate your SaaS support?
Stop burning expensive dev time on repetitive tickets.
Free plan · No credit card · 25 free AI resolutions (one-time) · no time limit