Every part of support, handled by AI that shows its sources.
Not a chatbot bolted onto a helpdesk. CustomerEagle reads your help centre, answers with a link to the article it used, and hands the conversation to a person the moment it isn't confident enough.
Free plan · No credit card · 25 free AI resolutions (one-time) · no time limit
Try the demoAnswers only from your own documents
The AI looks up the answer in your own documentation first, then writes the reply — and links the article it used. If it isn't sure enough, it hands over to a person instead of guessing.
Your Dutch, German and French customers get answered too
Detect and respond in the customer's own language, automatically. Your English knowledge base instantly serves customers in Dutch, German, French, Spanish, Portuguese or Italian — no manual translation.
Change a policy at 9am, the AI uses it at 9:01
Edit a help-centre article and the AI is using the new version within seconds — no re-training, no re-index step.
Pass the security review without a call
Built with security in mind — your workspace's data is stored separately from every other customer's, encrypted in transit and at rest, with primary hosting in the EU and a Data Processing Agreement available. Your proprietary data is never used to train general models.
Everything a modern CX team expects.
It sounds like your team, not like a bot
Custom personas train the AI on your brand voice — professional, friendly, or witty.
Your team works one queue, not five apps
Web chat, email, WhatsApp, Messenger and Instagram — deployed from one unified backend.
Live Chat →See which questions the AI closed — and which docs are missing
Analytics track what the AI resolved, sentiment, and knowledge-base gaps automatically.
Nobody gets stuck in a loop with the bot
Complex or sensitive queries route to a live agent with full context.
How the AI actually works
It answers using content from your own knowledge base and shows the citation. When it isn't confident enough it hands the conversation to a human instead of guessing.
The AI detects the customer's language and answers in it automatically — tuned for European languages including English, Dutch, German, French, Spanish, Portuguese and Italian — even when your knowledge base is written in just one language.
The conversation is handed to your team's inbox with full context, or to a contact form outside business hours. Sensitive requests like refunds are always queued for human approval and never executed by the AI on its own.
Put the whole platform to work.
Connect your knowledge base and watch it resolve real tickets. Start on the Free plan with no credit card, or choose a paid-plan 30-day trial. The paid-plan trial requires a credit card, with no charge until it ends.
Free plan — no credit card · no time limit
Start 30-day trial — Card required · no charge until day 30 · Cancel anytime