Which course fits?
Answer questions about published course content, formats and entry requirements using reviewed learning information.
See the workflowIndustries Education & trainingSupport that knows your businessHelp learners ask.
Help learners ask.
Give your team room to guide.
Make course information and admissions FAQs easier to access. Answer routine questions and pass individual circumstances to an adviser with the conversation intact.
Explore the product. Choose the plan that fits your team.Training and education teams handling repeated course and enrolment enquiries.
CustomerEagleInbox · Education & training
AI + your teamCustomer question
Can I take the evening course while working full-time?
Course guide · evening programme
The published guide lists evening sessions. An adviser can help you check the workload against your schedule.
Customer contextCourse interest · evening programme
Enquiry → admissions adviser
Answers from your knowledgeConnected customer contextHuman approvalsVoice when enabled
The questions behind the work
Built for the moments your team knows well.
Training providers · Online courses · Tutoring teams · Professional learning
How do I apply?
Explain the steps and documents listed in your admissions guide. Direct applicants to your official application process.
See the workflowCan I speak to an adviser?
Route questions about personal circumstances to a person. Keep the conversation and follow-up organized in the customer workspace.
See the workflow
More context for the people who care.From question to next stepAI does the groundwork.
AI does the groundwork.
Your team keeps control.
- 1
Ground the answer
Course guide · evening programme
- 2
Bring the context
Course interest · evening programme
- 3
Make the handover
Enquiry → admissions adviser
Course and administrative enquiries stay connected to your team. Admissions decisions and student records remain in your existing systems.
More than a quick reply.
A useful next step.
Start with knowledge
Use the information you review and maintain to guide AI answers.
Keep decisions accountable
Route configured sensitive actions for approval and give your team the context.
Go beyond another message
Bring in voice or consent-based co-browsing when enabled and appropriate.
A clear start
Make it work for your team.
Add course guides, keep admissions content current and assign adviser follow-ups.
Does this replace our student information system?
No. CustomerEagle handles customer conversations and support knowledge. Student records and admissions decisions stay in your existing systems.
Will this replace our team?
CustomerEagle combines AI assistance and human support. Your team handles exceptions, specialist questions and decisions that need judgement.
Are voice and integrations included in every plan?
Availability depends on your plan, enabled add-ons and connected providers. AI Voice is a paid add-on. Review pricing and integrations for the setup you need.
Review pricingBring your questions.
We’ll show you the possibilities.
Explore CustomerEagle with a workflow that fits education & training.