AI customer support for WooCommerce
Answer where-is-my-order questions automatically from live WooCommerce order data, resolve product questions from your own content, and keep refunds safely behind human approval.
Install the widget on your WordPress store with our WordPress plugin — no theme edits — and connect your WooCommerce store keys. Order lookups are protected by an email-match check, so order details are only ever shown to the customer who placed the order.
Available on the Standard plan and higher. The web chat widget itself is available on every plan, including Free.
How it connects
- 01Install the CustomerEagle WordPress plugin and paste your Workspace ID.
- 02Connect your WooCommerce store keys in the dashboard (read-only order access).
- 03The AI now answers order-status and product questions on your store, in your customer's language.
What you get
- Automated order-status answers verified against the customer's email — no data leaks.
- Product and policy questions answered from your pages and knowledge base, with citations.
- Refunds and order edits always queue for human approval — the AI never executes them.
One inbox for every channel
Connect your channels once and every conversation lands in the same AI-first inbox — with shared routing, SLAs and analytics. Start a 14-day trial — credit card required, with no charge until the trial ends.