IndustriesProfessional services
Support for agencies, consultancies and service firms
Turn every website enquiry into a qualified brief. Let your people decide scope and price.
CustomerEagle answers questions about your services from your own pages, asks the qualifying questions you define, and hands each enquiry to the right owner with a follow-up task. Quotes and commitments stay with your team.
QualifyingBooking link sentWeb chat · eva@example.com
on · 10:14Yes — our services page covers bookkeeping for small businesses. Pricing depends on your volume, so I’ve asked a few questions and passed them to an adviser, who will send you a tailored proposal.Services · small business bookkeeping
Enquiry briefCan I talk to someone this week?
· replyingEagle AI shares only the rates you’ve published. A tailored price always comes from a person.
What it handles
The questions every
new enquiry starts with.
What Eagle AI does. What your team keeps.
“Do you work with companies outside the Randstad?”
- Answers from your services and coverage pages, then asks the qualifying questions you’ve set: size, timing, budget range.
- Sources
- Services pages · coverage · AI procedure
- Your team takes
- Deciding whether to take the work on.
“Can I talk to someone this week?”
- Shares your booking link, or with a connected Calendly or Cal.com account looks up the customer’s existing booking.
- Sources
- Booking guidance · connected calendar
- Your team takes
- Rescheduling or cancelling a booked call, which goes through approval.
“What would a website redesign cost us?”
- Shares only the rates and packages you’ve published, and says clearly that a tailored price comes from your team.
- Sources
- Published rates · engagement guide
- Your team takes
- Every quote, proposal and commitment.
One workflow, end to end
A new enquiry, from first question to a brief on the right desk.
This is how an enquiry runs when your services are in the knowledge base and you’ve written the qualifying questions as an AI procedure.
Illustrative workflow · actions depend on setup
The honest objection
“Our work is bespoke. An AI can’t answer for us.”
For scope and price, that’s right — and Eagle AI doesn’t try. It answers what you’ve published, collects the brief you would otherwise collect on a first call, and gives the enquiry to a person. Your experts start the conversation informed instead of starting from zero.
What CustomerEagle does not do here
What fits professional services
Start with Support.
Grow from there.
Every product works on the same customer record, so a question, a follow-up and a campaign belong to one person.
One inbox for chat, email and messaging, with Eagle AI answering from your own sources.
- Answers from your service pages
- Your own qualifying questions
- Each enquiry assigned to an owner
For the conversations that turn into an opportunity.
- Lead inbox, deal pipelines and activity timelines
- Meetings, sequences, sales goals and forecasts
- Shared customer context with Support
For prospects who call instead of chat.
- Answers calls and books appointments
- Calls arrive in the same inbox
- 100 AI minutes on Introduction
A clear start
Make it work
for your team.
Add your service pages and published rates, write your qualifying questions as a procedure, and assign an owner per service.
More integrations are in the add-on store. All integrations →
FAQ
Questions and answers
Want to see it on your own questions? Book a demo and bring a few recent conversations.
No. CustomerEagle only shares the rates and packages you have published. Tailored quotes, proposals and commitments are always handed to a person on your team.
Yes. On the Professional plan and above, Eagle AI procedures let you write the questions Eagle AI must ask and the order to ask them in, for example company size, timing and budget range.
CustomerEagle integrates with scheduling tools including Calendly and Cal.com to look up a customer’s booking. Rescheduling or cancelling a booking is a write action and goes to a teammate for approval first.
CustomerEagle assigns the conversation to the owner you choose, with the qualifying answers and full history attached, and an automation can add a follow-up task. Nobody has to ask the prospect the same questions again.
Eagle AI Voice can answer calls, but it is a paid add-on. Without it, CustomerEagle covers website chat and email, plus WhatsApp and Messenger on the plans that include them.
Other industries
Different businesses. The same human touch.
What you'll pay
Work out your plan
in ten seconds.
Pick a plan, your number of agents and the add-ons you need. The total is what checkout charges, excl. VAT.
Eagle AI answers the phone, 24/7. One phone number included.
Email campaigns built on your customer data.
Bookings, floor plan and guest contact for restaurants, billed per location.
See the customer's page with them; sensitive fields stay masked.
Chat with customers in their language; agents read their own.
Billed per agent seat: add agents first.Employees, leave, absence, contracts and onboarding, billed per active employee. Core covers the basics; Plus adds recruitment, hours and expenses.
Minimum €49 per month, which covers up to 12 employees.Pick a plan or an add-on to see your price.
Excl. VAT. Extra AI resolutions, call minutes and emails above your allowance are billed afterwards, on usage. Every enquiry,
briefed and owned.
Write your qualifying questions and test them on a real enquiry.
30 days · no credit card · Support + Sales trial.