Answer guest questions, take online reservations and give your hosts a shared view of the evening. CustomerEagle connects your guest conversations with the Restaurants add-on, so your team can focus on service.
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Can we book a table for four on Saturday? One of us has a nut allergy.
You can check available times and book through our reservation page. I’ll pass the allergy question to the restaurant team so they can advise you before your visit.
Restaurant workspace captures · fictional demo data. Paid add-on per location.
Independent restaurants · Restaurant groups · Cafés & bistros · Hotel restaurants
“Are you open on Sunday, and do you have a terrace?”
“Where can I book for six people?”
“Can you accommodate a severe food allergy?”
A guest discovers your restaurant, asks a question and makes a reservation. Your hosts prepare for the visit with the same guest context.
Bookings depend on your configured availability. Dietary advice, special requests and service decisions stay with your restaurant team.
They ask about opening hours, the menu or how to reserve a table through your CustomerEagle widget.
The AI uses your approved restaurant knowledge and directs booking requests to the configured reservation flow. Sensitive or unclear questions go to your team.
With the Restaurants add-on configured, your booking page or widget applies the location’s capacity, seating and booking rules.
Review reservations, manage the floor plan and waitlist, and handle guest requests from the connected workspace. The staff app keeps service tools close on phones and tablets.
CustomerEagle handles repeat questions and keeps reservations and conversations together. Your hosts keep the personal decisions: special occasions, accessibility arrangements, dietary advice and the welcome at the door.
Bring leads, deals and follow-ups onto the customer record your team already knows. See what needs attention today and keep opportunities moving.
Core Sales on every plan. Advanced tools on Professional; quotes and CRM sync on Premium. AI uses credits.
Explore Sales →
Build audiences from customer context, create campaigns and guide people through visual journeys. Keep consent and support context close to every send.
Separate paid add-on; features vary by tier. AI needs Standard or above and credits. SMS uses your provider.
Explore Marketing →
Start with your restaurant information, connect the guest channels you use and configure each location’s reservation rules. The Restaurants add-on is in open beta and is billed per location; AI Voice needs its own active, configured add-on.
Review pricingCustomerEagle’s Restaurants add-on supports bookings through a configured website widget or direct booking page. Your restaurant sets availability, capacity and booking rules for each location.
CustomerEagle provides a dedicated restaurant staff app for service workflows on phones and tablets. Staff need an authorized account and access to the correct location.
CustomerEagle can share approved menu information and route dietary questions to your team. Your restaurant team confirms allergen suitability and kitchen arrangements; AI replies are not a food-safety guarantee.
CustomerEagle’s restaurant phone workflows require an active, configured AI Voice add-on as well as the relevant restaurant setup. Voice is a separate add-on and has its own usage charges.
CustomerEagle’s Restaurants add-on is a paid open beta with Essentials, Service and Growth tiers, billed per location alongside your base plan. The Restaurants product page shows current prices and tier capabilities.
Try Professional free for 30 days, with Support and Sales in one workspace. Add Marketing when you’re ready.
