Your first help desk, set up for you — live within days.
Still answering customers from a shared inbox and WhatsApp? Starting fresh is the easy case: point CustomerEagle at your website, the AI learns your business, and nothing it learned goes live until you've approved it. Nothing to migrate, nothing to lose.
- No credit card on the Free plan
- One script tag to go live
- You approve what the AI learns first
Paste your URL. Ask what your customers ask.
We read up to five pages of your website — nothing else — and answer from them with the source cited. No account, nothing stored beyond fifteen minutes.
Answers come only from the pages read above. If something isn't there, the AI says so instead of guessing — that's the behaviour you'd get on your site too.
Everything a support team needs, from the first afternoon.
No modules to license, no consultants to book, no six-month rollout. A new CustomerEagle workspace starts with all of this switched on.
| What you start with | Status |
|---|---|
| AI agent trained on your websiteThe crawler reads your site and builds the knowledge base the AI answers — and cites — from. Professional and up; on other plans you paste or write your content in.Included from day one | Included from day one |
| Live chat widgetOne script tag on your site. WordPress plugin and Shopify app if you'd rather not touch code.Included from day one | Included from day one |
| Team inbox for emailConnect your support address; every conversation the AI can't finish lands with a human, with full context.Included from day one | Included from day one |
| Hosted help centerYour help center and your AI answer from the same knowledge base, so the two can never contradict each other.Included from day one | Included from day one |
| WhatsApp, Messenger & InstagramConnect the channels your customers already message you on — same inbox, same AI.Included from day one | Included from day one |
| A migration projectThere's nothing to import and nothing to lose — that's the point of starting fresh.Not needed — you're starting fresh | Not needed — you're starting fresh |
Already on Intercom, Zendesk or Freshdesk instead? Then you want the migration page: Switching from Intercom, Zendesk or Freshdesk →
Website in, help desk out — three steps, one afternoon.
An illustrative recreation of the in-product setup below, not a live screenshot — the real thing runs inside your CustomerEagle dashboard once you sign up.
Point us at your website
Sign up and point the crawler at your URL from your dashboard. It reads your public pages and builds the knowledge base the AI will answer from — no content to write first, no spreadsheet to prepare.
Review what it learned
Everything the crawl found lands in a review queue: approve, edit or discard each page before it enters the knowledge base. What you don't approve, the AI never answers from.
Paste one script tag
Add the widget to your site — or install the WordPress plugin or Shopify app — and you're live. Email, WhatsApp, Messenger and Instagram can follow whenever you're ready.
3 seats, 150 AI resolutions a month — priced out.
Your first support tool shouldn't take a procurement cycle. Real per-seat prices, side by side: ours is pulled live from our current plans; competitor figures are the publicly listed prices for the same shape of team.
| Plan | 3 seats | AI resolutions | Total / month |
|---|---|---|---|
| CustomerEagle Standard | €24.99 / seat | 150 AI resolutions includedfully covered — no overage | €74.97 / monthor €59.97 billed annually |
| Intercom (Fin) | $39 / seat | $0.99 per Fin resolution, pay-as-you-go | $265.50 / month150 resolutions billed individually — no bundled allowance. |
| Zendesk Suite Team | $55 / seat | $2.00 per AI-agent resolution, pay-as-you-go | $465 / month150 resolutions billed individually — no bundled allowance. |
| Freshdesk Growth | $15 / seat | Freddy AI sessions, billed separately | $45 / month + Freddy usageFreddy's per-session rate isn't publicly listed — check Freshdesk's current rate card. |
- CustomerEagle Standard€74.97 / monthor €59.97 billed annually
- 3 seats
- €24.99 / seat
- AI resolutions
- 150 AI resolutions includedfully covered — no overage
- Intercom (Fin)$265.50 / month150 resolutions billed individually — no bundled allowance.
- 3 seats
- $39 / seat
- AI resolutions
- $0.99 per Fin resolution, pay-as-you-go
- Zendesk Suite Team$465 / month150 resolutions billed individually — no bundled allowance.
- 3 seats
- $55 / seat
- AI resolutions
- $2.00 per AI-agent resolution, pay-as-you-go
- Freshdesk Growth$45 / month + Freddy usageFreddy's per-session rate isn't publicly listed — check Freshdesk's current rate card.
- 3 seats
- $15 / seat
- AI resolutions
- Freddy AI sessions, billed separately
Competitor figures are the publicly listed prices for a 3-seat plan as of August 2026, shown in each vendor's own currency — we don't convert currencies or guess at bundling we can't verify. Plans, allowances and terms change; confirm current pricing directly with each vendor. Our own figures are pulled live from CustomerEagle's pricing configuration, so they can't drift from what you'd actually be billed.
Five spots. 2 already taken. The founder personally sets up the last 3.
We don't have customers to show you yet. So for the founding five, the founder builds your help desk personally, within 48 hours — website crawled, first answers written and approved with you, widget and channels live. 2 companies have already claimed theirs — once the last 3 spots go, this offer comes off the page for good.
What you get
- Setup done for you within 48 hours — website crawled, the first 20 answers written and approved with you, widget live, channels connected.
- Professional free for 60 days, then 50% off for 6 months. Cancel any time.
- A hard AI spend cap from day one, so the AI line on your invoice can't creep.
What we ask
- A card on file at signup — nothing is charged during the 60 days.
- A 20-minute feedback call every two weeks.
- If you're happy: permission to name you, with results measured by our public resolution definition.
Card on file · cancel any time · nothing goes live without your approval · results measured under /how-we-measure
Before you start
No — it's the normal starting point. The crawler learns from your website itself, and everything it finds goes through your review queue before the AI answers from it. You can add or paste articles any time; the help center shares the same knowledge base.
It hands the conversation to your team inbox with full context instead of guessing. You answer it once, add the answer to the knowledge base, and that question is covered from then on.
Only for about two minutes: going live is pasting one script tag into your site. On WordPress or Shopify you don't even need that — install the plugin or app and the widget is on your store without touching code.
The chat widget on your website, email to your support address, WhatsApp, Facebook Messenger and Instagram DMs — all landing in the same inbox, all answered by the same AI with the same knowledge base. Plus a hosted help center for self-service.
Never silently. Anything that changes the outside world — a refund, an order edit — goes into an approval queue for a human on your team to confirm. The AI proposes; you dispose.
Nothing to start. The Free plan needs no credit card and puts the widget live on your site. Paid plans come with a 30-day trial and add seats, the website crawler (Professional and up) and a bigger monthly AI-resolution allowance — plus a hard spend cap you control.
Skip the legacy help desk era entirely.
Book a free setup call and watch your help desk get built live on your own website — or start on the Free plan and set it up yourself this afternoon.
- No credit card on the Free plan
- One script tag to go live
- You approve what the AI learns first